On Wednesday 15 May at 11:00 CT Plus was alerted to an incident involving unauthorised entry to the websites on buses.gg and libertybus.je
A phishing attack was launched that intercepted the link between the main websites and the top-up shop website for the Puffin Pass and the AvanchiCard.
A duplicate login to the top-up site was created where users are asked to fill in their email address or pass number and their password.
After verifying the nature and credibility of the risk the duplicate page was immediately shut down and both sites are now safe.
It has been identified that the earliest possible date the incident could have place in Guernsey and Jersey was from 29 April. The false link was removed 15 May and the Data Protection Commissioner informed. Those affected have also been contacted.
Reports show that in Guernsey 82 people were affected (361 in Jersey). Due to the nature of the data obtained, there is limited risk of fraudulent activity for those affected. No credit/debit card details were accessed and at no point was the central database of puffinpass or Avanchicard holders compromised.
All of those individuals affected have been sent an email which explains the level of information that was accessed and advising them that their passwords have been reset. Advice will also being given to all those who use the online shop.
Over the course of the coming weeks the top-up section of the buses.gg and LibertyBus website may be unavailable intermittently as testing and forensic investigations are taking place and customers are advised to top-up either on the bus or at The Town Terminus Shop.
CT Plus is now working closely with the regulatory authorities and their suppliers to investigate how this incident occurred. They are also working hard to put measures in place to ensure that an incident of this nature does not happen again.
CT Plus and Liberty Bus are deeply disappointed that this breach occurred and wish to apologise to those affected.
Any customers concerned about the issue can contact email@example.com
Applications welcome from both experienced drivers and those wanting to train to be a bus driver. Those residentially qualified and already holding a car licence can join the training programme from the age of 21.
We are looking for enthusiastic and experienced bus drivers to join our team at CT Plus Guernsey.Driving our fleet of modern buses across our network of scheduled and school services you will cover the island, from country to coast.For existing bus licence holders pay starts at £12.30 per hour, with £15.68 per hour for any work after 18:30hrs and all day Sundays. Training rate is £8.85 per hour for the first 2-3 weeks.Immediate starts are available for those with full PSV/PCV licences.
For those wanting to join our training programme or wanting an informal chat about working with us in the Channel Islands please contact Alaska Help on email firstname.lastname@example.org or by calling 01481 719238.